SRA International, Inc., A CSRA Company PKI System Analyst in North Charleston, South Carolina
Clearance Level Must Currently Possess:
Clearance Level Must Be Able to Obtain:
No Suitability Required
Provide operations support in the day-to-day tasks involved with the Fleet PKI procurement tasking. This support shall include but not be limited to the maintaining of the all PKI data on both the Information Security (INFOSEC) Unclassified but Sensitive Internet Protocol Router Network (NIPRNET) and Secret Internet Protocol Router Network (SIPRNET). Assist in in researching, troubleshooting and resolving a variety of PKI issues. Provide In-Service Life-cycle engineering functions to include reviews, assessments, analyses, on-site assist, distance support, repairs sustainment engineering and training for equipment systems and platforms. Oversee the distribution of PKI software in accordance with applicable SOPs. Develop SOPs and Knowledge Base Articles as needed to ensure continuous improvement.
Resolves technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records. May route calls to product line specialists, application, or system support specialists. Maintains and updates records and tracking databases. Alerts management to recurring problems and patterns of problems.
DESIRED QUALIFICATIONS: AA or equivalent + 7 yrs related experience
# of Openings:
Scheduled Weekly Hours:
T elecommuting Options:
Telecommuting Not Allowed
USA SC North Charleston - 2921 Avenue B North (SCC013)
Additional Work Locations:
CSRA is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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