Robert Half Technology Help Desk Analyst II in North Charleston, South Carolina

Our Charleston area client is looking for a Field Services Technical Analyst.The ideal candidate will have strong IT/Help Desk/Networking skills; Technical Certification or a bachelor's degree is preferred; 4+ years of experience supporting end users, computers, software, networks and printers The ability to triage problems with a solution-oriented mindset to quickly determine a successful resolution Advanced experience configuring and troubleshooting personal computers including all aspects of hardware and software support in a multi operating system environment is a must Working knowledge of local area network computing, including Ethernet, Windows 7 10, Active Directory, Office 365, SAP and TCP/IP Exceptional customer service skills required; ability to work with employees at all levels and communicate effectively Experience supporting and troubleshooting Android and iOS devices Demonstrated ability to analyze and resolve hardware and software problems that require in-depth troubleshooting skills to determine root cause Ability to remove and replace defective internal computer and electronic parts to implement resolution for equipment failure Advanced knowledge of Microsoft Windows and Office products including O365, Word, Excel, Access, and PowerPoint Experience working in a complex manufacturing environment is highly preferred Self-directed with the ability to excel in a limited supervision environment If you are interested in this opportunity or have any additional questions please apply and/or email

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888.674.2094 to learn more about this position.

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Req ID: 03270-0010279499

Functional Role: Help Desk/Tech Support II

Country: USA

State: SC

City: North Charleston

Postal Code: 29406

Compensation: $55,000.00 to $65,000.00 per year

Requirements: Ethernet, Active Directory, SAP, LAN - Local Area Network, Information Technology